If detection occurs, the scan reports should be reviewed by Quttera support team and verified it is not false positive. For the period of the first 30 days from subscription, it is required that neither an internal scanner nor external scanner detects malware on the site in the license.
The Basic plan is for the websites that are clean and do not require malware and/or blacklisting removal upon the subscription. Website hosting (dedicated server provider) allows a) modification of PHP parameters and b) read/write access to website files. Customer should have FTP/SFTP/SSH access to the website content. Installation is possible for PHP based websites only (CMSs such as WordPress, Drupal, Magento, Joomla, and others) on shared hosting or a dedicated server. The following addition to the terms and conditions are applied to consider the website valid for the Basic license: Installation requirements